Under general direction from the Director of Operations, the Maintenance Manager directs, manages, supervises and coordinates the activities and operations of the Maintenance Department and provides responsible staff assistance to the Director of Operations. The Maintenance Manager oversees the installation, maintenance and repair of the Greater Richmond Convention Center, including hydraulic, mechanical and electrical systems, buildings, forklifts, scrubbers, aerial lifts, riding vacuums, grounds/landscaping and other structures. 

JOB DUTIES (Including, but not limited to): 

  • Provide overall management of services and activities involved in the maintenance and operations of the facility including HVAC, electrical, mechanical, plumbing, construction trades and grounds keeping
  • Select, train, schedule, motivate and evaluate Maintenance Department personnel; provide or coordinate staff training and safety programs; work with employees to correct deficiencies; implement discipline and termination procedures
  • Assist in the development and implementation of goals, objectives, policies, and priorities of assigned programs and functions
  • Assist in establishing and monitoring work performance and safety standards. Conduct facility inspections.
  • Prioritize, plan, direct, coordinate, and review the work plan for facility maintenance personnel; assign work activities, projects and programs; monitor work flow; inspect work product of subordinates to ensure accuracy and timeliness of completion; meet with staff to review and evaluate work products, methods and procedures and to identify and resolve challenges
  • Ensure compliance with the facility’s maintenance standards and reporting requirements
  • Assist in the development and administration of the Operations Department budget; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and obtain approval for all maintenance related expenditures; receive and maintain supplies; make recommendations for, and implement approved budget adjustments as necessary
  • Oversee the set-up of utility services for events
  • Maintain cost records of work performed and prepare cost estimates as requested; prepare invoices for services rendered that are to be used in event settlement. Track, record and report labor allocations in all areas of functional responsibility
  • Develop and maintain accountings for labor, materials and utilities by event and cost category
  • Schedule staff and prepare payroll work sheets for departmental personnel
  • Maintain hazardous materials communication program, material safety data sheets and required records and permits as required
  • Assist in developing and maintaining Capital Improvement Project reports and recommendations for the facility
  • Assist in administering maintenance and service contracts (i.e. HVAC, building automation, vertical transportation, foliage maintenance, fire systems, generators, window cleaning, etc.)
  • Solicit and review cost estimates. Oversee and coordinate the work of outside vendors and contractors
  • Order parts and supplies. Control and monitor departmental inventory of tools, supplies and equipment
  • Perform other duties as required


Knowledge Of: 

  • EEOC, FLSA, OSHA, NFPA, NEC and ADA regulations. Relevant local, state and federal building regulations
  • Lutron Lighting Systems
  • Micromain maintenance management and Johnson Controls Metasys BAS software
  • Windows Operating systems and Microsoft Office applications; Word, Excel, Access and PowerPoint
  • eTIME Time Clock Scheduling Software
  • Project Management Techniques
  • Customer Service Practices

Ability To: 

  • Provide guidance and train staff on skilled and semi-skilled tasks in the maintenance of the facility and its equipment
  • Read and interpret blue prints, specifications, shop drawings, schematic manufacturers specifications and other reference materials to determine appropriate job requirements and procedures
  • Operate a wide variety of equipment used in the maintenance of the facility such as conduit benders, screwdrivers, pliers, knives, wire strippers, saws, drills, torches, sanders, cutters, grinders and other maintenance equipment
  • Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives
  • Drive utility carts, pick-up trucks, forklifts, scissor lifts, boom lifts, floor scrubbers, and other equipment as required
  • Grasp, hold, bend and twist a wide range of tools, equipment and materials. Climb ladders, scaffolding, stairs and lift 50 lbs. unaided. Identify colored wiring by sight
  • Manage multiple maintenance projects simultaneously
  • Work effectively in a service oriented environment subject to frequently changing priorities
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Establish and maintain effective working relationships with staff, contractors and facility users
  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of consecutive days



  • Minimum of five (5) years of experience professionally performing a variety of facility maintenance tasks
  • Minimum of two (2) years of supervisory responsibility

Education / Training: 

  • Vocational training in the facility maintenance field
  • Bachelor’s Degree in Facility Management, Engineering or a related field

Licenses or Certificates: 

  • Possession of, or ability to obtain a current CPR certificate
  • Possession of, or ability to obtain a Virginia driver’s license
  • Possession of one or more Virginia Tradesman licenses
  • Possession of valid EPA certification for the handling and use of HVAC refrigerants

SALARY: Starting salary range of $50,000 - $65,000 commensurate with qualifications and experience 

HOW TO APPLY: All applications must be submitted online. CLICK HERE TO APPLY   

CLOSING DATE: Open Until Filled 


Download the full job description and follow the application instructions.