Full-Time Positions

Sales & Marketing

Sales Manager

Under general direction from the Director of Sales & Marketing or Sr. Sales Manager, a Sales Manager initiates or responds to contact with new and repeat customers to promote and sell the use of the convention center.

JOB TITLE: SALES MANAGER Department: Sales & Marketing Reports To: Director of Sales & Marketing or Sr. Sales Manager Status: Full-Time, Salaried, Non-Exempt SUMMARY: Under general direction from the Director of Sales & Marketing or Sr. Sales Manager, a Sales Manager initiates or responds to contact with new and repeat customers to promote and sell the use of the convention center. JOB DUTIES (Including, but not limited to): ? Represent the facility to potential facility users. Interpret and explain convention center policies and procedures. ? Respond to inquiries from prospective and confirmed facility users regarding general information, rates and space availability for the facility. ? Produce accurate, creative and complete responses to event inquires and RFP’s. ? Prospect new convention center clients (event bookings) through means such as cold calling, research, personal visits, written correspondence and participation in promotional, community and industry events. ? Investigate available dates and compatible spaces for new and repeat facility users, suggesting alternate dates when necessary. Identify and avoid date conflicts with incompatible events. ? Conduct facility tours and make formal presentations to event organizers regarding facility booking policies, rental rates, services and operational policies. ? Screen facility use applications and other documents for compliance with established policies and procedures. ? Conduct background checks on prospective events. ? Prepare written facility use proposals and cost estimates for potential facility users; reevaluate potential business value of various events and facility users; initiate booking discussions; finalize all booking arrangements. ? Enter and maintain facility user contact information and booking information into computerized event booking and management system, update as necessary. ? Prepare event license agreements and addenda; consult with your supervisor or others with Authority to modify contracts regarding specific language issues; prepare related correspondence to facility users. ? Assist facility users in finalizing booking arrangements. ? Provide information to and relay information between other facility departments involved in servicing events. ? Assist facility users and event managers with planning events. ? Prepare various reports on operations and activities. ? As assigned, conduct a variety of industry related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as appropriate. ? Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. ? Travel to and represent the facility at various industry events. Participate in related trade organizations. ? Track prospective event progress in the Center’s event booking & management software program. ? Work cooperatively with Richmond Region Tourism (RRT), the Center’s exclusive service providers and other stakeholders to book business for the convention center. ? Perform other duties as required. SPECIAL KNOWLEDGE & ABILITIES: Knowledge Of: ? Principles and practices of sales and marketing including yield management Greater Richmond Convention Center Job Posting / Sales Manager Revised: 7.30.22 Page 2 of 2 ? Event and facility terminology used in entertainment, trade show, consumer show, banquet, meeting and convention settings ? Relevant federal, state, and local regulations ? Must have computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and internet software Ability To: • Explain, negotiate and draft facility license agreements. • Anticipate the needs of prospective facility users and draft proposals for use of the convention center • Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives. • Communicate clearly and concisely in the English language, both orally and in writing. • Produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar. • Comprehend and make inferences from written material. Produce accurate and complete responses to Requests for Proposals. • Establish and maintain effective working relationships with Richmond Region Tourism (RRT), area hotels, facility staff, service providers and facility users. • Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or by operating a calculator. • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days. PREFERRED QUALIFICATIONS: Experience: ? Minimum of two (2) years of increasingly responsible sales experience, preferably with a convention center, hotel, conference center, expo center, sports facility, meeting complex or other place of public assembly that hosts events on a regular basis. Education / Training: ? Bachelor’s degree from an accredited college or university with major course work in sales, marketing, public relations, business administration, hospitality management or another related field ? Additional years of experience may be substituted for formal education ? Working knowledge of Ungerboeck software systems ? Certified Meeting Professional (CMP) designation or graduation form IAVM’s Venue Management School Licenses or Certificates: ? Possession of, or ability to obtain a Virginia driver’s license Spectra Venue Management is now OVG360 www.oakviewgroup.com SALARY: Starting salary range of $45,000 - $55,000 commensurate with education, qualifications and experience. HOW TO APPLY: Visit Sales Manager | Greater Richmond Convention Center in Richmond, Virginia | Careers at Spectra VM - Greater Richmond Convention Center (icims.com) to apply online. Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace

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Sales Coordinator

Under general supervision, the Sales Coordinator provides assistance and administrative support to the Director of Sales & Marketing, Sr. Sales Manager, Sales Managers and a Marketing Manager; assists in coordinating the licensing of space and booking of events for the facility.

 

JOB TITLE: Department: Reports To: Supervises: Status: SALES COORDINATOR Sales & Marketing Senior Sales Manager N/A Full-Time, Salaried, Non-Exempt SUMMARY: Under general supervision, the Sales Coordinator provides assistance and administrative support to the Director of Sales & Marketing, Sr. Sales Manager, Sales Managers and a Marketing Manager; assists in coordinating the licensing of space and booking of events for the facility. JOB DUTIES (including, but not limited to): ? Represent the facility to potential facility users; respond to inquiries regarding facility use and send out marketing/rental materials; assist facility users in finalizing booking arrangements including preparation of proposals and contracts as well as collection of deposits due ? Assist Sales Managers in the preparation of event license agreements, addenda and related correspondence; review documents for completeness and accuracy; assist in following up with facility users regarding deposits, insurance and other related license agreement requirements ? Assist Sales Managers in updating facility user contact and account information, blocking meeting space and other event booking information in the computerized event booking and management system ? Create and maintain event files; distribute and reconcile all event folders and respective checklists for Sales, Event Services and Finance Departments ? Run, prepare and distribute weekly reports for the department ? Represent the department at weekly operational meetings ? Update the event calendar on facility website, in-house posters; prepare various reports & correspondence ? Coordinate client welcome gift program ? Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service ? Perform other duties as required SPECIAL KNOWLEDGE & ABILITIES: Knowledge Of: ? Principles and practices of sales and marketing ? Knowledge of modern office procedures, methods and related computer equipment; business letter writing and basic report preparation; principles and procedures of record keeping; principles and procedures of financial record keeping and reporting; customer service practices. ? Must have intermediate or above computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, email and internet software Revised: 7.30.22 Page 2 of 2 Greater Richmond Convention Center Job Posting / Sales Coordinator Ability To: ? Ability to communicate clearly, accurately and concisely in the English language, both orally and in writing; type at a speed necessary for successful job performance. ? Ability to prioritize work and effectively resolve workload issues ? Learn and understand the operation of a convention center and apply that knowledge to continually improve performance. ? Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or by operating a calculator ? Establish and maintain effective working relationships with Richmond Region Tourism (RRT), facility and corporate staff, potential clients and facility users ? Meet specific targets and goals as discussed with and approved by your supervisor. ? Work as needed on a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended workdays and extended numbers of days. PREFERREDQUALIFICATIONS: Experience: ? Minimum of two (2) years of increasingly responsible experience in an administrative support position, preferably in a sales capacity at a hotel, convention center or related meeting facility. Education / Training: ? Bachelor’s degree from an accredited college or university with major course work in marketing, public relations, business administration, hospitality management or another related field. ? Additional years of experience may be substituted for formal education Licenses or Certificates: ? Possession of, or ability to obtain a Virginia driver’s license. Spectra Venue Management is now OVG 360 www.oakviewgroup.com SALARY: Starting hourly rate of $16.50 - $19.00 per hour (equivalent to $34,320.00 - $39,520.00 annually) dependent upon candidate’s education, qualifications and experience. HOW TO APPLY: All applications must be submitted online. Apply at Sales Coordinator | Greater Richmond Convention Center in Richmond, Virginia | Careers at Greater Richmond Convention Center (icims.com) CLOSING DATE: Open Until Filled Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace

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Marketing Manager

Under general direction from the Director of Sales & Marketing, the Marketing Manager performs a wide variety of duties in the areas of sales, advertising, marketing, promotional activities, public/client/employee relations, website, social media and sponsorship programs.

JOB TITLE: Marketing Manager Department: Sales & Marketing Reports To: Director of Sales & Marketing Supervises: Interns Status: Full-Time; Salaried, Exempt SUMMARY: Under general direction from the Director of Sales & Marketing, the Marketing Manager performs a wide variety of duties in the areas of sales, advertising, marketing, promotional activities, public/client/employee relations, website, social media and sponsorship programs. JOB DUTIES: (including, but not limited to…) ? Develop, implement and evaluate the Center’s marketing plan/initiatives. Assist Center clients with marketing initiatives to increase event exposure and attendance ? Actively promote and market the Center as a world class meeting and exhibition facility ? Develop the Center’s marketing materials and implement promotional programs. ? Develop and implement targeted marketing campaigns ? Develop the Center’s advertising campaign. Create and place advertising media. ? Manage social media and e-Marketing programs for the Center ? Develop, sell, coordinate, service and evaluate advertising/sponsorships opportunities and programs ? Prepare proposals, pitch advertising/sponsorship opportunities, discuss terms and prepare contract template ? Develop, implement and administer public relations model; plan, organize, and coordinate all public relations efforts for the facility. Assist events with their public relations initiatives. ? Establish and maintain effective working relationships with local and regional media representatives ? Develop and issue media alerts and press releases ? Respond to requests for information from the general public, media, organizations and clients ? Collaborate with Center stakeholders for the benefit of the Center or Center events ? Assist the Director of Sales and Marketing with the development of the annual departmental budget and the Center’s Sales & Marketing Plan ? Update and maintain the facility’s website; serve as liaison for all website related issues, updates and analytic reporting ? Provide creative support to the Center’s sales team. Assist with preparing presentations and proposals ? Manage student intern recruitment and assignments for the Sales & Marketing Department ? Manage the Center’s Digital Signage Program ? Obtain and organize all approved promotional materials for the Center ? Facilitate the taking of pictures and videos at events. Maintain a catalog of facility and event pictures/videos ? Develop and implement new and creative revenue producing sponsorship, promotional and blitz ideas ? Prepare and present clear and concise reports and other related correspondence ? Oversee the development of facility maps, floor plans and capacity charts (stationary and interactive) ? Produce the Center’s e-Newsletter, Annual Report and other documents as required ? Manage the implementation of the Center’s Annual VIP Christmas Parade Party ? Perform other duties as required Greater Richmond Convention Center Job Description / Marketing Manager Rev. 8.6.22 2 of 2 SPECIAL KNOWLEDGE AND ABILITIES: Knowledge Of: ? Methods of demographic research. Website management and Google analytics tracking/reporting ? Development and implementation of strategies to maximize the effectiveness of social media channels including, but not limited to, Facebook, YouTube, Twitter, Pinterest, LinkedIn and Instagram Ability to: ? Plan and formulate strategies; Implement strategies by using or adapting tactics ? Establish and maintain cooperative-working relationships with those contacted in the course of work ? Analyze challenges, identify alternative solutions, project consequences of proposed actions; present recommendations; implement approved recommendations in support of organizational objectives ? Manage multiple projects at one time while adhering to project deadlines ? Produce quality work at a minimum Intermediate level of experience working with software such as the Adobe CS (Illustrator, Photoshop, InDesign, Acrobat), Microsoft (Word, Excel, Power Point, Publisher), Pinnacle (Avid Studio, Studio), Nero Multimedia and other related software programs ? Be detail oriented with excellent writing and organizational skills, Be fiscally prudent and responsible. ? Communicate clearly and concisely in the English language, orally and in writing ? Work with a strong work ethic, be self-motivated, punctual, creative and pro-active ? Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days. Minimal travel required. PREFERRED QUALIFICATIONS: Experience: ? Minimum of two (2) years of increasingly responsible experience in sales and/or marketing preferably with a convention center, hotel, sports facility, performing arts facility or other multi-purpose public assembly facility, including some supervisory experience ? Minimum of one (1) year of experience developing and selling advertising and sponsorship packages ? Minimum of one (1) year of experience working with a graphic design program, managing and editing a website ? Minimum of one (1) year of experience managing a variety of social media channels for an organization. Education / Training: ? Bachelor’s degree from an accredited 4-year college or university with major course work in sales, marketing, communications, business, public relations or another related field ? Additional years of experience may be substituted for formal education Licenses or Certificates: ? Possession of, or ability to obtain a Virginia driver’s license Spectra Venue Management is now OVG360 www.oakviewgroup.com SALARY: Starting salary range of $45,000 - $55,000 commensurate with education, qualifications and experience. HOW TO APPLY: All applications must be submitted online. Apply at Marketing Manager | Greater Richmond Convention Center in Richmond, Virginia | Careers at Greater Richmond Convention Center (icims.com) Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace

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Event Services

Assistant Box Office/Parking Manager

Under general direction from the Box Office / Parking Manager, the Assistant Box Office/Parking Manager assists the Box Office/Parking Manager in managing all aspects of box office, parking and utility service operations.

 

JOB TITLE: ASSISTANT BOX OFFICE/PARKING MANAGER Department: Event Services Reports to: Box Office/Parking Manager Supervises: Event Cashier Supervisors, Event Cashiers (ticket sellers, parking cashiers, service desk cashiers, parking attendants) Status: Full-Time, Hourly, Non-Exempt SUMMARY: Under general direction from the Box Office / Parking Manager, the Assistant Box Office/Parking Manager assists the Box Office/Parking Manager in managing all aspects of box office, parking and utility service operations. JOB DUTIES: ? Assist in recruiting, interviewing, selecting, training, motivating and evaluating event cashier personnel; assist in developing performance level standards and in providing or coordinating training accordingly; work with event cashier personnel to correct deficiencies; recommend appropriate disciplinary action ? Assists in the implementation of service delivery methods for all box office, parking and exhibitor service operations. Prepare various reports. ? Provide general information, directions and assistance to facility guests. Respond to inquiries from the public. Resolve customer service issues. ? Supervise the activities of employees engaged in providing box office services, parking, exhibitor services and utility services. ? Exercise direct supervision over event cashier personnel; communicate event information and duties to event cashier personnel and assign event related tasks; inspect work product to ensure that the highest levels of efficiency, accuracy and customer service are met ? Facilitate and enforce policies and procedures for all areas of functional responsibility ? Facilitate and enforce established accounting procedures related to the handling of all financial transactions in areas of functional responsibility ? Reconcile ticket sales, exhibitor service sales and parking deck sales information to cash receipts in accordance with established accounting procedures ? Manage cash/credit card reconciliation of daily sales and deposits ? Assist in developing revenue and expense projections for the parking, box office and service desk operations ? Provide additional support to cashiers as needed when traffic is heavy ? Perform other duties as required SPECIAL KNOWLEDGE & ABILITIES: Knowledge Of: ? Computerized ticketing systems and modern box office practices ? Principles of supervision and training ? Principles of cash handling and PCI compliance. ? Customer Service practices ? Terminology used in entertainment and convention settings Greater Richmond Convention Center Job Description / Assistant Box Office/Parking Manager Revised: 8.5.22 Page 2 of 2 ? Relevant federal, state, and local regulations ? Must have proficient computer skills in Microsoft office applications: Word, Excel, Access and Outlook Ability To: ? Plan, direct, and evaluate the work of subordinates ? Manage and reconcile large quantities of cash and tickets ? Maintain accurate financial records ? Communicate clearly and concisely in the English language, both orally and in writing ? Analyze operational challenges, identify alternative solutions, project consequences of proposed actions and implement approved recommendations in support of organizational objectives ? Deal effectively with challenging customers and situations ? Establish and maintain effective working relationships with staff, contractors and facility users ? Stand for long periods of time and lift objects up to 30 pounds ? Work in an outside environment subject to adverse weather conditions ? Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of consecutive days PREFERRED QUALIFICATIONS: Experience: ? Minimum of two (2) years of responsible experience in a cash and credit transaction setting in a box office or parking operation ? Minimum of one (1) year of supervisory experience Education / Training: ? Associates degree from an accredited college or university with major course work in accounting, business administration or other related field (additional experience may be substituted for formal education) Licenses or Certificates: ? Possession of, or ability to obtain a current AED/CPR certificate of training ? Possession of, or ability to obtain a Virginia driver’s license Spectra Venue Management is now OVG360 www.oakviewgroup.com SALARY: Starting rate of $16.00 - $20.00 per hour. (equivalent to $33,280.00 - $41,60.00 annually) dependent upon candidates’ education, qualifications and experience. HOW TO APPLY: Click the following link to apply online: Assistant Box Office/Parking Manager | Greater Richmond Convention Center in Richmond, Virginia | Careers at Greater Richmond Convention Center (icims.com) Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace

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Operations

Maintenance Manager

Under general direction from the Director of Operations, the Maintenance Manager directs, manages, supervises and coordinates the activities and operations of the Maintenance Department at the Greater Richmond Convention Center. The Maintenance Manager schedules the maintenance technicians and laborers and coordinates the provision of utilities as needed for event activity. As the Maintenance Manager you will be responsible for ensuring the safe maintenance, repair or replacement of the Center’s infrastructure. Your role will also be responsible for driving continuous improvement of plant operations to enable an efficient operation and maintain a comfortable environment for everyone within the boundaries of the facility.

JOB TITLE: MAINTENANCE MANAGER Reports To: Director of Operations Supervises: Maintenance Technicians, Maintenance Laborers Status: Full-Time, Salary, Exempt SUMMARY: Under general direction from the Director of Operations, the Maintenance Manager directs, manages, supervises and coordinates the activities and operations of the Maintenance Department at the Greater Richmond Convention Center. The Maintenance Manager schedules the maintenance technicians and laborers and coordinates the provision of utilities as needed for event activity. As the Maintenance Manager you will be responsible for ensuring the safe maintenance, repair or replacement of the Center’s infrastructure. Your role will also be responsible for driving continuous improvement of plant operations to enable an efficient operation and maintain a comfortable environment for everyone within the boundaries of the facility. JOB DUTIES (Including, but not limited to): ? Provide overall management of services and activities involved in the maintenance and operations of the facility including HVAC, electrical, mechanical, plumbing, construction trades, grounds keeping and capital projects ? Select, train, schedule, motivate and evaluate Maintenance Department personnel; provide or coordinate staff training and safety programs; work with employees to correct deficiencies; implement discipline and termination procedures ? Assist in the development and implementation of goals, objectives, policies, and priorities of assigned programs and functions ? Provide your expertise and leadership to the maintenance staff to ensure an efficient operation and the achievement of departmental goals ? Assist in establishing and monitoring work performance and safety standards. Conduct facility inspections. ? Prioritize, plan, direct, coordinate, and review the work plan for facility maintenance personnel; assign work activities, projects and programs; monitor workflow; inspect work product of subordinates to ensure accuracy and timeliness of completion; meet with staff to review and evaluate work products, methods and procedures and to identify and resolve challenges ? Ensure compliance with the facility’s maintenance standards and reporting requirements ? Assist in the development and administration of the Operations Department budget; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and obtain approval for all maintenance related expenditures; receive and maintain supplies; make recommendations for, and implement approved budget adjustments as necessary ? Oversee the set-up of utility services for events ? Maintain cost records of work performed and prepare cost estimates as requested; prepare invoices for services rendered that are to be used in event settlement. Track, record and report labor allocations in all areas of functional responsibility ? Develop and maintain accountings for labor, materials and utilities by event and cost category ? Schedule staff and prepare payroll work sheets for departmental personnel ? Maintain hazardous materials communication program, material safety data sheets and required records and permits as required ? Assist in developing and maintaining Capital Improvement Project reports and recommendations for the facility ? Assist in administering maintenance and service contracts (i.e., HVAC, building automation, vertical transportation, foliage maintenance, fire systems, generators, window cleaning, etc.) ? Solicit and review cost estimates. Oversee and coordinate the work of outside vendors and contractors ? Order parts and supplies. Control and monitor departmental inventory of tools, supplies and equipment ? Perform other duties as required GREATER RICHMOND CONVENTION CENTER Job Description / Maintenance Manager Revised: 7.30.22 Page 2 of 3 SPECIAL KNOWLEDGE & ABILITIES: Knowledge Of: ? EEOC, FLSA, OSHA, NFPA, NEC and ADA regulations. Relevant local, state and federal building regulations ? Lutron Lighting Systems ? Micromain maintenance management software ? Johnson Controls Metasys BAS software ? Windows Operating systems and Microsoft Office applications Word and Excel ? eTIME Time Clock Scheduling Software ? Project Management Techniques ? Customer Service Practices Ability To: ? Provide guidance and train staff on skilled and semi-skilled tasks in the maintenance of the facility and its equipment ? Read and interpret blueprints, specifications, shop drawings, schematic manufacturers specifications and other reference materials to determine appropriate job requirements and procedures ? Operate a wide variety of equipment used in the maintenance of the facility such as conduit benders, screwdrivers, pliers, knives, wire strippers, saws, drills, torches, sanders, cutters, grinders and other maintenance equipment ? Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives ? Drive utility carts, pick-up trucks, forklifts, scissor lifts, boom lifts, floor scrubbers, and other equipment as required ? Grasp, hold, bend and twist a wide range of tools, equipment and materials. Climb ladders, scaffolding, stairs and lift 50 lbs. unaided. Identify colored wiring by sight ? Manage multiple maintenance projects simultaneously ? Work effectively in a service-oriented environment subject to frequently changing priorities ? Communicate clearly and concisely in the English language, both orally and in writing ? Establish and maintain effective working relationships with staff, contractors and facility users ? Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of consecutive days PREFERRED QUALIFICATIONS: Experience: ? Minimum of five (5) years of experience professionally performing a variety of facility maintenance tasks and working with contractors in a medium to large facility. ? Minimum of two (2) years of supervisory responsibility Education / Training: ? Vocational training in the facility maintenance field ? Bachelor’s Degree in Facility Management, Engineering or a related field Licenses or Certificates: ? Possession of, or ability to obtain a current CPR certificate ? Possession of, or ability to obtain a Virginia driver’s license ? Possession of one or more Virginia Tradesman licenses GREATER RICHMOND CONVENTION CENTER Job Description / Maintenance Manager Revised: 7.30.22 Page 3 of 3 Spectra Venue Management is now OVG360 www.oakviewgroup.com SALARY: Starting salary range of $65,000.00 - $75,000.00 annually dependent upon candidates’ education, qualifications and experience. HOW TO APPLY: All applications must be submitted on-line. Apply at Maintenance Manager | Greater Richmond Convention Center in Richmond, Virginia | Careers at Spectra VM - Greater Richmond Convention Center (icims.com) CLOSING DATE: Open Until Filled Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace

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Maintenance Technician | Electrician

Under general supervision by the Maintenance Manager, the Maintenance Technician (Electrician) is responsible for the installation, repair and maintenance of the electrically powered systems and equipment including distribution systems and equipment along with various general maintenance related tasks including plumbing, painting, trades and grounds keeping. Most of the work takes place in a temperature-controlled environment. Power tools, hand tools and uniforms are provided.

JOB TITLE: MAINTENANCE TECHNICIAN (ELECTRICIAN) Department: Operations Reports to: Maintenance Manager Supervises: Occasional Functional Supervision of Maintenance Laborers Status: Full-Time, Hourly, Non-Exempt SUMMARY: Under general supervision by the Maintenance Manager, the Maintenance Technician (Electrician) is responsible for the installation, repair and maintenance of the electrically powered systems and equipment including distribution systems and equipment along with various general maintenance related tasks including plumbing, painting, trades and grounds keeping. Most of the work takes place in a temperature-controlled environment. Power tools, hand tools and uniforms are provided. JOB DUTIES: ? Repair, install, replace and test electrical circuits, equipment and appliances using necessary hand tools and testing instruments. ? Inspect and test electrical lighting, signal, communication and power circuits and equipment. ? Isolate defects in wiring, switches, motors and other electrical equipment, using suitable testing instruments. ? Examine and test elements of electrical systems to locate obvious faults, such as blown fuses, short circuits, broken wires, loose connections, and worn motor brushes. ? Replace faulty switches, sockets, plugs, fuses, insulators, and other simple elements of electrical systems, fixtures and appliances. ? Renew circuits either by isolating and cutting out defective wiring and replacing it with new wiring, or by splicing ends of broken wires. ? Report discrepancies or necessary follow-ups to supervisor ? Perform and/or manage the installations and break downs of electrical services for events. ? Perform duties and responsibilities with view toward Department goals and energy conservation. ? Read and interpret blueprints, specifications, shop drawings, schematic manufacturer’s specifications and other reference materials to determine appropriate job requirements and procedures. ? Prepare and submit requisitions for materials required to complete assigned tasks. ? Plan work to ensure cost effective use of labor and materials. ? As required, estimate materials needed and record time and materials expended on each work order. ? Perform other general maintenance related tasks including plumbing, painting, trades and grounds keeping. ? Operate equipment used in the maintenance of conventions facilities such as forklifts, floor scrubbers, scissor lifts, and other maintenance equipment. ? Establish and maintain cooperative-working relationships with those contacted in the course of work. ? Perform other duties as required. SPECIAL KNOWLEDGE & ABILITIES: Knowledge Of: ? Electrical codes pertaining to the maintenance and installation of electrical systems. ? Proper use and maintenance of hand and power tools related to job functions. ? Operational characteristics, services and activities of electrical maintenance programs Greater Richmond Convention Center Job Description / Maintenance Technician (Electrician) Revised: 7.30.22 Page 2 of 2 ? Repair and maintenance in various other maintenance related functions including plumbing, painting, trades and grounds keeping. ? Metasys BAS and Lutron lighting control systems ? Relevant federal, state, and local regulations ? Basic computer skills (i.e. Word, Excel, Outlook, Internet Explorer, etc.) ? Customer Service practices Ability To: ? Work effectively in a service-oriented environment subject to frequently changing priorities. ? Work effectively under pressure in meeting deadlines. ? Work with minimal supervision ? Analyze job related challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives. ? Perform other general maintenance related tasks including plumbing, painting, trades and grounds keeping. ? Communicate clearly and concisely, both orally and in writing ? Establish and maintain effective working relationships with staff, contractors and facility users. ? Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days. PREFERRED QUALIFICATIONS: Experience: ? Must be at least 18 years of age. ? Minimum of five (5) years electrical experience. Education / Training: ? High school diploma or equivalent GED. Licenses or Certificates: ? Possession of a Journeyman’s electrical license. ? Possession of, or ability to obtain a current CPR certificate. ? Possession of, or ability to obtain a Virginia driver’s license. Spectra Venue Management is now OVG360 www.oakviewgroup.com SALARY: Starting rate of $25.00 - $30.00 per hour (annual equivalent of $52,000 - $62,400) commensurate with candidate’s education, qualifications and experience. HOW TO APPLY: Click the following link to apply online: Maintenance Technician (Electrician) | Greater Richmond Convention Center in Richmond, Virginia | Careers at Spectra VM - Greater Richmond Convention Center (icims.com) Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace

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Maintenance Laborer

A Maintenance Laborer performs general maintenance duties and assists Maintenance Technicians in various maintenance and operational related tasks. 

JOB TITLE: Maintenance Laborer Department: Operations Reports To: Maintenance Manager Status: Full-Time, Hourly, Non-Exempt SUMMARY: A Maintenance Laborer performs general maintenance duties and assists Maintenance Technicians in various maintenance and operational related tasks. JOB DUTIES: (include, but are not limited to) ? Perform skilled and semi-skilled tasks in the maintenance of the facility and equipment that do not require a specialized technician ? Operate a wide variety of equipment used in the maintenance of the facility such as saws, drills, torches, sanders, cutters, grinders and other maintenance equipment ? Drive a pick-up truck, forklifts, high-lifts, pallet jack, electric carts, and other vehicles and motorized equipment as required in the performance of duties ? Assist in installing and repairing electrical wiring, fixtures, and related equipment; mixing and matching paints, stains, and painting ? Assist in installing, maintaining, and repairing pipes, valves, faucets, sinks, and other plumbing facilities; repair and maintenance of the facility to include chairs, tables, doors, windows, drywall, carpet and other building items and fixtures ? Operate software-based computer systems controlling the HVAC equipment and lighting controls for the center ? Assist in the operation, maintenance and repair of HVAC equipment. Perform repair and maintenance of various other tools and equipment ? Performs routine and preventative maintenance tasks, change light bulbs, respond to service requests, respond to calls for assistance with event activity, troubleshoot issues to determine necessary repairs ? Orders supplies and materials needed for repairs and maintenance. ? Escort contractors throughout the facility ? Cleans and assists with upkeep of the facilities ? Perform other duties as assigned SPECIAL KNOWLEDGE & ABILITIES: Knowledge Of: ? Proper use and maintenance of hand and power tools related to job duties ? Applicable safety rules and procedures ? General carpentry and repair ? Customer Service practices ? Basic computer skills Greater Richmond Convention Center Job Posting / Maintenance Laborer Revised: 7.30.22 Page 2 of 2 Ability To: • Work effectively in a service-oriented environment subject to frequently changing priorities • Communicate clearly and concisely in the English language, both orally and in writing • Establish and maintain effective working relationships with staff, contractors and facility users • Ability to use hand tools and power tools; operate motorized equipment • Work a flexible schedule based upon event activity including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days • Work from general instructions and specifications, and with minimal supervision; follow instructions from supervisors and Maintenance Technicians • Stand and walk for prolonged periods of time • Be physically able to climb ladders, bend, or crawl into awkward spaces • Be able to lift up to 50 pounds at a time QUALIFICATIONS: Experience: Minimum of (1) year experience performing general maintenance tasks using a variety of power tools. Education / Training: High school diploma or equivalent GED Licenses or Certificates: ? Possession of, or ability to obtain a current CPR certificate ? Possession of, or ability to obtain a Virginia driver’s license Spectra Venue Management is now OVG360 www.oakviewgroup.com SALARY: Starting rate of $15.00 - $18.00 per hour commensurate with education, qualifications and experience. This is a full-time position with a comprehensive benefits program including medical, vision, dental, PTO, holiday pay, and a variety of other paid and voluntary benefits. HOW TO APPLY: Visit Maintenance Laborer | Greater Richmond Convention Center in Richmond, Virginia | Careers at Greater Richmond Convention Center (icims.com) for more information and instructions on how to apply online. CLOSING DATE: Open Until Filled Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace

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Lead Housekeeping/Set-Up Worker

Under general direction from a Housekeeping/Setup Manager, Lead Housekeeping/Setup Workers direct and supervise Housekeeping/Setup Workers in the completion of various custodial, housekeeping and event setup activities.

JOB TITLE: LEAD HOUSEKEEPING/SET-UP WORKER Department: Operations Reports To: Housekeeping/Setup Manager Supervises: Housekeeping/Setup Workers Status: Full Time Hourly, Non-Exempt SUMMARY: Under general direction from a Housekeeping/Setup Manager, Lead Housekeeping/Setup Workers direct and supervise Housekeeping/Setup Workers in the completion of various custodial, housekeeping and event setup activities. JOB DUTIES (Including, but not limited to): ? Supervise housekeeping/setup personnel; provide or coordinate staff training and safety programs; work with housekeeping/setup workers to correct deficiencies; recommend discipline and termination actions ? Supervise and work along with staff in the set-up and tear down of facility equipment (i.e., chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting, carpet, pipe & drape, plywood, field covers, tarps, etc.) for all events; ensure compliance with event work orders and relevant Building Code, Fire Code and ADA regulations ? Supervise and work along with staff in the various custodial and housekeeping functions for the facility; sweep, mop, scrub & wax floors; wash walls and clean windows; polish stainless steel and clean counter tops; clean restrooms and replenish supplies; remove stains, clean and extract carpets; dust, polish, arrange and move furniture and equipment; remove rubbish and waste ? Perform various facility maintenance tasks as assigned ? Operate a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required ? Periodically conduct inventory of all equipment as assigned ? Report defective equipment, facility damage, areas of the facility requiring cleaning and incorrect or improper set-ups to supervisors in an timely manner ? Maintain storage areas and equipment in designated areas in a neat and orderly manner ? Use hand tools or small powered equipment applicable to the work being performed ? Communicate clearly and concisely in the English language, both orally and in writing ? Perform other duties as required SPECIAL KNOWLEDGE & ABILITIES: Knowledge Of: ? Operational characteristics, services and activities of public assembly facility housekeeping and event setup operations ? Event presentation and event production needs ? Proper use and maintenance of hand and power tools related to job functions ? Principles of supervision and training ? Fire and public safety regulations ? Terminology used in entertainment and convention settings ? Customer Service practices ? Relevant federal, state, and local regulations Greater Richmond Convention Center Job Description / Housekeeping/Setup Manager Revised: 8.2.22 Page 2 of 2 Ability To: ? Work effectively in a service-oriented environment subject to frequently changing priorities ? Work under high pressure in meeting urgent deadlines ? Identify job related challenges and make corrective recommendations to supervisor ? Work independently in the absence of supervision ? Provide work directions to and work alongside subordinates ? Operate a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required ? Communicate clearly and concisely in the English language, both orally and in writing ? Establish and maintain effective working relationships with staff, contractors and facility users ? Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days PREFERRED QUALIFICATIONS Experience: ? Must be at least 18 years of age ? Minimum of one (1) year of experience in housekeeping or event setup in a convention center, hotel, sports venue or other public assembly facility Education / Training: ? High school diploma or equivalent GED Licenses or Certificates: ? Possession of, or ability to obtain a current CPR certificate ? Possession of, or ability to obtain a Virginia driver’s license Spectra Venue Management is now OVG360 www.oakviewgroup.com SALARY: Starting rate of $16.00 - $20.00 per hour. (equivalent to $33,280.00 - $41,60.00 annually) dependent upon candidates’ education, qualifications and experience. HOW TO APPLY: Click the following link to apply online: Lead Housekeeping/Setup Worker | Greater Richmond Convention Center in Richmond, Virginia | Careers at Greater Richmond Convention Center (icims.com) CLOSING DATE: Open Until Filled Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace

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Housekeeping/Set-Up Worker

Spectra Venue Management seeks skilled, motivated and reliable individual to fill the full-time position(s) of Housekeeping/Set-Up Worker for the Greater Richmond Convention Center. Under direct supervision from a Lead Housekeeping/Setup Worker, Housekeeping/Setup Workers perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. Other duties include, but are not limited to, operating various types of cleaning equipment, forklifts, aerial lifts and scrubbers. In the absence of a Lead Housekeeping/Setup Worker, Housekeeping/Setup Workers may receive instruction from a Housekeeping/Setup Manager, Director of Operations, Event Manager or Manager on Duty.

JOB TITLE: HOUSEKEEPING/SET-UP WORKER Department: Operations Reports To: Lead Housekeeping/Set-up Worker; Housekeeping/Set-up Manager Supervises: Occasional functional supervision of P/T Housekeeping/Set-up Workers and Temporary Staff Status: Full-Time, Hourly, Non-Exempt Summary: Spectra Venue Management seeks skilled, motivated and reliable individual to fill the full-time position(s) of Housekeeping/Set-Up Worker for the Greater Richmond Convention Center. Under direct supervision from a Lead Housekeeping/Setup Worker, Housekeeping/Setup Workers perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. Other duties include, but are not limited to, operating various types of cleaning equipment, forklifts, aerial lifts and scrubbers. In the absence of a Lead Housekeeping/Setup Worker, Housekeeping/Setup Workers may receive instruction from a Housekeeping/Setup Manager, Director of Operations, Event Manager or Manager on Duty. Job Duties (Including, but are not limited to): • Perform and assist with assigned tasks in the set-up, cleaning and tear-down of facility equipment. • Work from general instructions and specifications, with minimal supervision • Operate various types of cleaning equipment, forklifts and scrubbers. • Set-up and break down a variety of meeting room equipment, including but not be limited to chairs, tables, risers, staging Minimum Requirements: ? Must have high school diploma or equivalent GED and must be able to read and write at a level necessary for successful job performance. ? Must be 18 years of age or older. ? Must be available to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays. ? Possession of, or ability to obtain a CPR certificate and a valid Virginia driver’s license. Spectra Venue Management is now OVG360 www.oakviewgroup.com SALARY: Starting rate of $15.00 - $19.00 per hour. (equivalent to $31,200.00 - $39,520.00 annually) dependent upon candidates’ education, qualifications and experience. HOW TO APPLY: Click the following link to apply online: Housekeeping/Set-up Worker | Greater Richmond Convention Center in Richmond, Virginia | Careers at Greater Richmond Convention Center (icims.com) CLOSING DATE: Open Until Filled Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace

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Security

Security Guard (2nd Shift: 7:00am - 3:30pm)

Under direct supervision from the Director of Safety & Security and/or the Security Coordinator, the Security Guard provides general protection of facility property and personnel; monitors facility and protects against fire, damage and theft; provides general information and assistance to facility guests; and serves as the lead for all Base Security systems. In the absence of the Director of Safety & Security and/or Security Coordinator, the Security Guard may receive event-related instructions from Event Managers or general instructions from the Manager on Duty and/or the Assistant General Manager.

JOB TITLE: Security Guard (2 nd Shift 7:00a.m. – 3:30p.m.) Department: Safety & Security Reports To: Security Coordinator Supervises: Part-Time Event Staff Status: Full-Time, Hourly, Non-Exempt SUMMARY: Under direct supervision from the Director of Safety & Security and/or the Security Coordinator, the Security Guard provides general protection of facility property and personnel; monitors facility and protects against fire, damage and theft; provides general information and assistance to facility guests; and serves as the lead for all Base Security systems. In the absence of the Director of Safety & Security and/or Security Coordinator, the Security Guard may receive event-related instructions from Event Managers or general instructions from the Manager on Duty and/or the Assistant General Manager. JOB DUTIES: (Including, but not limited to): • Patrols facility; lock and unlock doors as required; guard property against fire, theft and damage. • Observe facilities and equipment for needed maintenance and repairs; recognize and report damage and safety hazards. Complete incident report forms in accordance with department standards, including photos where appropriate, documenting damages. • Observe public; provide general information, directions and assistance to facility guests; report suspicious behavior to the Security Base Operator. • Assist medical personnel by directing traffic, crowd control and securing needed equipment. • Exchange all current facility information with base officer coming on duty. • Check Lutron system hourly for the status of all facility lights. Have operational knowledge of Lutron system, including the partitioning of meeting spaces as requested. • Maintain logs, Issues and receives equipment. Manage lost and found operation. • Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures. • Be aware of the location and use of emergency alarms and equipment; Monitor the facility’s Fire Alarm System and follow established procedures in case of fire, power outages, civil unrest or other emergencies. Review on an ongoing basis and be prepared to implement the policies and procedures in the Center’s Emergency Preparedness Manual. • Ensure correct and orderly flow of event personnel from shift to shift; maintain open dialogue with all event supervisors; monitor and maintain event staff sign-in sheets in absence of Security Coordinator. • Sign all visitors in and out; issue and maintain outside vendor/visitor badges. • Maintain a comprehensive log of all pertinent facility information throughout entire work shift. • Monitor CCTV system throughout work shift and report any unusual activity to the Director of Safety & Security, Security Coordinator and Roving Security Guard. • Activate and disseminate pertinent information through the Center’s emergency Public Address system. • Provide general information, directions and assistance to facility clients and guests. • Perform regular inspection of CCTV, Access Card Reader, and fire/life safety equipment. • Maintain the Security Base office in a clean, presentable and professional appearance. • Informs and educates violators of policies and procedures. • Perform other duties as required. Greater Richmond Convention Center Job Description / Security Guard Revised: 8.5.22 EOE / DFW Page 2 of 2 SPECIAL KNOWLEDGE & ABILITIES: Knowledge Of: • Microsoft Office software applications such as Word and Excel. • Behavioral Observation and Surveillance Skills • CCTV Systems, Card Access Reader Systems, Fire Alarm Systems, Lutron Lighting System Ability To: • Remain engaged and alert through the entirety of each work shift. • Maintain a professional appearance as well as a professional work ethic. • Be able to communicate clearly and concisely in the English language, both orally and in writing. • Work well both independently and as part of a team; exert a positive working attitude at all times. • Work effectively in a service-oriented environment subject to frequently changing priorities. • Provide a customer service experience requiring a very high level of diplomacy and professionalism. • Demonstrate professionalism in entering occupied areas of the facility. • Establish and maintain effective working relationships with staff, contractors and facility users. • Stand and walk for long periods and lift objects weighing up to 50 pounds. • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days. PREFERRED QUALIFICATIONS: ? Experience: • Must be 18 years or older. • Minimum of one (1) year of experience working in a safety, security or crowd management capacity. • High school diploma, or equivalent GED • Possession of or ability to obtain a VA state guard card. • Possession of or ability to obtain CPR/AED certification. • Possession of or ability to obtain certification in Crowd Management Training. • Possession of or ability to obtain a Virginia driver’s license or ID. Spectra Venue Management is now OVG360 www.oakviewgroup.com SALARY: Starting rate of $15.00 per hour HOW TO APPLY: Click the following link to apply online: Security Guard (2nd Shift: 7:00am - 3:30pm) | Greater Richmond Convention Center in Richmond, Virginia | Careers at Greater Richmond Convention Center (icims.com) Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace

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