Full-Time Positions

JOB TITLE: Marketing Manager Department: Sales & Marketing Reports To: Director of Sales & Marketing Supervises: Interns Status: Full-Time; Salaried, Exempt SUMMARY: Under general direction from the Director of Sales & Marketing, the Marketing Manager performs a wide variety of duties in the areas of sales, advertising, marketing, promotional activities, public/client/employee relations, website, social media and sponsorship programs. JOB DUTIES: (including, but not limited to…) ? Develop, implement and evaluate the Center’s marketing plan/initiatives. Assist Center clients with marketing initiatives to increase event exposure and attendance ? Actively promote and market the Center as a world class meeting and exhibition facility ? Develop the Center’s marketing materials and implement promotional programs. ? Develop and implement targeted marketing campaigns ? Develop the Center’s advertising campaign. Create and place advertising media. ? Manage social media and e-Marketing programs for the Center ? Develop, sell, coordinate, service and evaluate advertising/sponsorships opportunities and programs ? Prepare proposals, pitch advertising/sponsorship opportunities, discuss terms and prepare contract template ? Develop, implement and administer public relations model; plan, organize, and coordinate all public relations efforts for the facility. Assist events with their public relations initiatives. ? Establish and maintain effective working relationships with local and regional media representatives ? Develop and issue media alerts and press releases ? Respond to requests for information from the general public, media, organizations and clients ? Collaborate with Center stakeholders for the benefit of the Center or Center events ? Assist the Director of Sales and Marketing with the development of the annual departmental budget and the Center’s Sales & Marketing Plan ? Update and maintain the facility’s website; serve as liaison for all website related issues, updates and analytic reporting ? Provide creative support to the Center’s sales team. Assist with preparing presentations and proposals ? Manage student intern recruitment and assignments for the Sales & Marketing Department ? Manage the Center’s Digital Signage Program ? Obtain and organize all approved promotional materials for the Center ? Facilitate the taking of pictures and videos at events. Maintain a catalog of facility and event pictures/videos ? Develop and implement new and creative revenue producing sponsorship, promotional and blitz ideas ? Prepare and present clear and concise reports and other related correspondence ? Oversee the development of facility maps, floor plans and capacity charts (stationary and interactive) ? Produce the Center’s e-Newsletter, Annual Report and other documents as required ? Manage the implementation of the Center’s Annual VIP Christmas Parade Party ? Perform other duties as required Greater Richmond Convention Center Job Description / Marketing Manager Rev. 8.6.22 2 of 2 SPECIAL KNOWLEDGE AND ABILITIES: Knowledge Of: ? Methods of demographic research. Website management and Google analytics tracking/reporting ? Development and implementation of strategies to maximize the effectiveness of social media channels including, but not limited to, Facebook, YouTube, Twitter, Pinterest, LinkedIn and Instagram Ability to: ? Plan and formulate strategies; Implement strategies by using or adapting tactics ? Establish and maintain cooperative-working relationships with those contacted in the course of work ? Analyze challenges, identify alternative solutions, project consequences of proposed actions; present recommendations; implement approved recommendations in support of organizational objectives ? Manage multiple projects at one time while adhering to project deadlines ? Produce quality work at a minimum Intermediate level of experience working with software such as the Adobe CS (Illustrator, Photoshop, InDesign, Acrobat), Microsoft (Word, Excel, Power Point, Publisher), Pinnacle (Avid Studio, Studio), Nero Multimedia and other related software programs ? Be detail oriented with excellent writing and organizational skills, Be fiscally prudent and responsible. ? Communicate clearly and concisely in the English language, orally and in writing ? Work with a strong work ethic, be self-motivated, punctual, creative and pro-active ? Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days. Minimal travel required. PREFERRED QUALIFICATIONS: Experience: ? Minimum of two (2) years of increasingly responsible experience in sales and/or marketing preferably with a convention center, hotel, sports facility, performing arts facility or other multi-purpose public assembly facility, including some supervisory experience ? Minimum of one (1) year of experience developing and selling advertising and sponsorship packages ? Minimum of one (1) year of experience working with a graphic design program, managing and editing a website ? Minimum of one (1) year of experience managing a variety of social media channels for an organization. Education / Training: ? Bachelor’s degree from an accredited 4-year college or university with major course work in sales, marketing, communications, business, public relations or another related field ? Additional years of experience may be substituted for formal education Licenses or Certificates: ? Possession of, or ability to obtain a Virginia driver’s license Spectra Venue Management is now OVG360 www.oakviewgroup.com SALARY: Starting salary range of $45,000 - $55,000 commensurate with education, qualifications and experience. HOW TO APPLY: All applications must be submitted online. Apply at Marketing Manager | Greater Richmond Convention Center in Richmond, Virginia | Careers at Greater Richmond Convention Center (icims.com) Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace

JOB TITLE: ASSISTANT BOX OFFICE/PARKING MANAGER Department: Event Services Reports to: Box Office/Parking Manager Supervises: Event Cashier Supervisors, Event Cashiers (ticket sellers, parking cashiers, service desk cashiers, parking attendants) Status: Full-Time, Hourly, Non-Exempt SUMMARY: Under general direction from the Box Office / Parking Manager, the Assistant Box Office/Parking Manager assists the Box Office/Parking Manager in managing all aspects of box office, parking and utility service operations. JOB DUTIES: ? Assist in recruiting, interviewing, selecting, training, motivating and evaluating event cashier personnel; assist in developing performance level standards and in providing or coordinating training accordingly; work with event cashier personnel to correct deficiencies; recommend appropriate disciplinary action ? Assists in the implementation of service delivery methods for all box office, parking and exhibitor service operations. Prepare various reports. ? Provide general information, directions and assistance to facility guests. Respond to inquiries from the public. Resolve customer service issues. ? Supervise the activities of employees engaged in providing box office services, parking, exhibitor services and utility services. ? Exercise direct supervision over event cashier personnel; communicate event information and duties to event cashier personnel and assign event related tasks; inspect work product to ensure that the highest levels of efficiency, accuracy and customer service are met ? Facilitate and enforce policies and procedures for all areas of functional responsibility ? Facilitate and enforce established accounting procedures related to the handling of all financial transactions in areas of functional responsibility ? Reconcile ticket sales, exhibitor service sales and parking deck sales information to cash receipts in accordance with established accounting procedures ? Manage cash/credit card reconciliation of daily sales and deposits ? Assist in developing revenue and expense projections for the parking, box office and service desk operations ? Provide additional support to cashiers as needed when traffic is heavy ? Perform other duties as required SPECIAL KNOWLEDGE & ABILITIES: Knowledge Of: ? Computerized ticketing systems and modern box office practices ? Principles of supervision and training ? Principles of cash handling and PCI compliance. ? Customer Service practices ? Terminology used in entertainment and convention settings Greater Richmond Convention Center Job Description / Assistant Box Office/Parking Manager Revised: 8.5.22 Page 2 of 2 ? Relevant federal, state, and local regulations ? Must have proficient computer skills in Microsoft office applications: Word, Excel, Access and Outlook Ability To: ? Plan, direct, and evaluate the work of subordinates ? Manage and reconcile large quantities of cash and tickets ? Maintain accurate financial records ? Communicate clearly and concisely in the English language, both orally and in writing ? Analyze operational challenges, identify alternative solutions, project consequences of proposed actions and implement approved recommendations in support of organizational objectives ? Deal effectively with challenging customers and situations ? Establish and maintain effective working relationships with staff, contractors and facility users ? Stand for long periods of time and lift objects up to 30 pounds ? Work in an outside environment subject to adverse weather conditions ? Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of consecutive days PREFERRED QUALIFICATIONS: Experience: ? Minimum of two (2) years of responsible experience in a cash and credit transaction setting in a box office or parking operation ? Minimum of one (1) year of supervisory experience Education / Training: ? Associates degree from an accredited college or university with major course work in accounting, business administration or other related field (additional experience may be substituted for formal education) Licenses or Certificates: ? Possession of, or ability to obtain a current AED/CPR certificate of training ? Possession of, or ability to obtain a Virginia driver’s license Spectra Venue Management is now OVG360 www.oakviewgroup.com SALARY: Starting rate of $16.00 - $20.00 per hour. (equivalent to $33,280.00 - $41,60.00 annually) dependent upon candidates’ education, qualifications and experience. HOW TO APPLY: Click the following link to apply online: Assistant Box Office/Parking Manager | Greater Richmond Convention Center in Richmond, Virginia | Careers at Greater Richmond Convention Center (icims.com) Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace

JOB TITLE: Maintenance Laborer Department: Operations Reports To: Maintenance Manager Status: Full-Time, Hourly, Non-Exempt SUMMARY: A Maintenance Laborer performs general maintenance duties and assists Maintenance Technicians in various maintenance and operational related tasks. JOB DUTIES: (include, but are not limited to) ? Perform skilled and semi-skilled tasks in the maintenance of the facility and equipment that do not require a specialized technician ? Operate a wide variety of equipment used in the maintenance of the facility such as saws, drills, torches, sanders, cutters, grinders and other maintenance equipment ? Drive a pick-up truck, forklifts, high-lifts, pallet jack, electric carts, and other vehicles and motorized equipment as required in the performance of duties ? Assist in installing and repairing electrical wiring, fixtures, and related equipment; mixing and matching paints, stains, and painting ? Assist in installing, maintaining, and repairing pipes, valves, faucets, sinks, and other plumbing facilities; repair and maintenance of the facility to include chairs, tables, doors, windows, drywall, carpet and other building items and fixtures ? Operate software-based computer systems controlling the HVAC equipment and lighting controls for the center ? Assist in the operation, maintenance and repair of HVAC equipment. Perform repair and maintenance of various other tools and equipment ? Performs routine and preventative maintenance tasks, change light bulbs, respond to service requests, respond to calls for assistance with event activity, troubleshoot issues to determine necessary repairs ? Orders supplies and materials needed for repairs and maintenance. ? Escort contractors throughout the facility ? Cleans and assists with upkeep of the facilities ? Perform other duties as assigned SPECIAL KNOWLEDGE & ABILITIES: Knowledge Of: ? Proper use and maintenance of hand and power tools related to job duties ? Applicable safety rules and procedures ? General carpentry and repair ? Customer Service practices ? Basic computer skills Greater Richmond Convention Center Job Posting / Maintenance Laborer Revised: 7.30.22 Page 2 of 2 Ability To: • Work effectively in a service-oriented environment subject to frequently changing priorities • Communicate clearly and concisely in the English language, both orally and in writing • Establish and maintain effective working relationships with staff, contractors and facility users • Ability to use hand tools and power tools; operate motorized equipment • Work a flexible schedule based upon event activity including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days • Work from general instructions and specifications, and with minimal supervision; follow instructions from supervisors and Maintenance Technicians • Stand and walk for prolonged periods of time • Be physically able to climb ladders, bend, or crawl into awkward spaces • Be able to lift up to 50 pounds at a time QUALIFICATIONS: Experience: Minimum of (1) year experience performing general maintenance tasks using a variety of power tools. Education / Training: High school diploma or equivalent GED Licenses or Certificates: ? Possession of, or ability to obtain a current CPR certificate ? Possession of, or ability to obtain a Virginia driver’s license Spectra Venue Management is now OVG360 www.oakviewgroup.com SALARY: Starting rate of $15.00 - $18.00 per hour commensurate with education, qualifications and experience. This is a full-time position with a comprehensive benefits program including medical, vision, dental, PTO, holiday pay, and a variety of other paid and voluntary benefits. HOW TO APPLY: Visit Maintenance Laborer | Greater Richmond Convention Center in Richmond, Virginia | Careers at Greater Richmond Convention Center (icims.com) for more information and instructions on how to apply online. CLOSING DATE: Open Until Filled Oak View Group is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply. Oak View Group is committed to maintaining a drug free workplace