The Security Guard provides general protection of facility property and personnel; monitors facility and protects against fire, damage and theft; provides general information and assistance to facility guests; and serves as the lead for all Base Security systems. In the absence of the Director of Safety & Security and/or Security Coordinator, the Security Guard may receive event-related instructions from Event Managers or general instructions from the Manager on Duty and/or the Assistant General Manager.

JOB DUTIES: (Including, but not limited to):
  • Patrols facility; lock and unlock doors as required; guard property against fire, theft and
  • Observe facilities and equipment for needed maintenance and repairs; recognize and report damage and safety hazards. Complete incident report forms in accordance with department standards, including photos where appropriate, documenting
  • Observe public; provide general information, directions and assistance to facility guests; report suspicious behavior to the Security Base
  • Assist medical personnel by directing traffic, crowd control and securing needed
  • Exchange all current facility information with base officer coming on
  • Check Lutron system hourly for the status of all facility lights. Have operational knowledge of Lutron system, including the partitioning of meeting spaces as
  • Maintain logs, Issues and receives equipment. Manage lost and found
  • Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining
  • Be aware of the location and use of emergency alarms and equipment; Monitor the facility’s Fire Alarm System and follow established procedures in case of fire, power outages, civil unrest or other emergencies. Review on an ongoing basis and be prepared to implement the policies and procedures in the Center’s Emergency Preparedness
  • Ensure correct and orderly flow of event personnel from shift to shift; maintain open dialogue with all event supervisors; monitor and maintain event staff sign-in sheets in absence of Security
  • Sign all visitors in and out; issue and maintain outside vendor/visitor
  • Maintain a comprehensive log of all pertinent facility information throughout entire work
  • Monitor CCTV system throughout work shift and report any unusual activity to the Director of Safety & Security, Security Coordinator and Roving Security
  • Activate and disseminate pertinent information through the Center’s emergency Public Address
  • Provide general information, directions and assistance to facility clients and
  • Perform regular inspection of CCTV, Access Card Reader, and fire/life safety
  • Maintain the Security Base office in a clean, presentable and professional
  • Informs and educates violators of policies and procedures
  • Perform other duties as required.
SPECIAL KNOWLEDGE & ABILITIES:
Knowledge Of:
  • Microsoft Office software applications such as Word and
  • Behavioral Observation and Surveillance Skills
  • CCTV Systems, Card Access Reader Systems, Fire Alarm Systems, Lutron Lighting System

Ability To:

  • Remain engaged and alert through the entirety of each work
  • Maintain a professional appearance as well as a professional work ethic.
  • Be able to communicate clearly and concisely in the English language, both orally and in
  • Work well both independently and as part of a team; exert a positive working attitude at all
  • Work effectively in a service-oriented environment subject to frequently changing
  • Provide a customer service experience requiring a very high level of diplomacy and
  • Demonstrate professionalism in entering occupied areas of the
  • Establish and maintain effective working relationships with staff, contractors and facility
  • Stand and walk for long periods and lift objects weighing up to 50
  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of
PREFERRED QUALIFICATIONS:

Experience:

  • Must be 18 years or older

  • Minimum of one (1) year of experience working in a safety, security or crowd management capacity

 Education / Training:

  • High school diploma, or equivalent GED

Licenses or Certificates:

  • Possession of or ability to obtain a VA state guard
  • Possession of or ability to obtain CPR/AED
  • Possession of or ability to obtain certification in Crowd Management
  • Possession of or ability to obtain a Virginia driver’s license or ID.

SALARY:                    Starting hourly rate of $12.00 to $14.00 per hour (equivalent to $24,960 - $29,120 annually) commensurate with qualifications and experience.

 

HOW TO APPLY:        All applications must be submitted online. Apply at https://careers- spectra.icims.com/jobs/5198/security-guard---greater-richmond-convention-center/job

 

CLOSING DATE:         Open Until Filled


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