Visitor Amenities

Richmond Region Visitor Center

Richmond Region Visitor Center

Every year more than 5 million visitors come to the Richmond Region. Standing ready to greet them are travel counselors at the Richmond Region Visitor Center—a one-stop-shop for visitors. In addition to picking up brochures about attractions, events, dining and shopping, visitors can talk with the experienced travel counselors who can give directions and arrange for discount lodging reservations.

The Visitor Center also features a gift shop with extensive Richmond Region merchandise including souvenirs, T-shirts, postcards and more.

For those interested in an overview of the area, Historic Richmond Tours begins its tours at the Richmond Region Visitor Center, located on the first floor of the Exhibit Hall building. 

For more information, please call (804)783-7450, or visit

VCU Health Lactation Lounge

VCU Health Lactation Lounge

The VCU Health Lactation Lounge is located in the GRCC’s Ballroom Building and features comfortable seating, a table, power supply for pumping, nursing pads and easy access to restrooms. When the lounge door is closed, it can be locked from the inside and displays an “occupied” message on the outside.

The GRCC is the only convention center in the Commonwealth of Virginia to offer a permanent lactation lounge for guests. The lounge is sponsored by VCU Health as part of its commitment to supporting mothers who want to breastfeed their babies.

Snacks and Beverages

The GRCC has a number of dining options depending on event activity. Snacks and beverages also may be purchased from vending machines located throughout the facility, as noted on the floorplans.

Wheelchair Entrances and Availability

The GRCC has six wheelchair-accessible entrances at the following locations:

  • 3rd & Marshall Parking deck entrance into the building
  • 5th & Marshall Parking deck entrance into the building
  • 3rd & Marshall
  • 5th & Marshall
  • 5th & Clay
  • 5th & Broad
  • Two additional ramps outside the Exhibit Hall Pavillion along 5th Street.

Wheelchairs also are available on a first-come, first-served basis; they may not be taken out of the building. Visitors will be asked to leave an ID at the security desk while using the wheelchair. Please inquire at the main entrance at the corner of Third Street and Marshall Street, or ask a staff member upon arrival.

Free Wi-Fi in Public Spaces

The GRCC recently completed an upgrade of its internet system and now offers free Wi-Fi in all public spaces.