Visitor Amenities | Greater Richmond Convention Center

Richmond Region Visitor Center

Richmond Region Visitor Center

Every year more than 5 million visitors come to the Richmond Region. Standing ready to greet them are travel counselors at the Richmond Region Visitor Center—a one-stop-shop for visitors. In addition to picking up brochures about attractions, events, dining and shopping, visitors can talk with the experienced travel counselors who can give directions and arrange for discount lodging reservations.

For those interested in an overview of the area, Historic Richmond Tours begins its tours at the Richmond Region Visitor Center, located on the first floor of the Exhibit Hall building.

For more information, please call (804)783-7450, or visit www.visitrichmondva.com.

VCU Health Lactation Lounge

Room with grey walls and a reclining chair

VCU Health Lactation Lounge

The VCU Health Lactation Lounge is located in the GRCC’s Ballroom Pavilion on the 1st Floor near Meeting Room B15c. It features comfortable seating, a table, power supply for pumping, nursing pads and easy access to restrooms. When the lounge door is closed, it can be locked from the inside and displays an “occupied” message on the outside.

The GRCC is the only convention center in the Commonwealth of Virginia to offer a permanent lactation lounge for guests. The lounge is sponsored by VCU Health as part of its commitment to supporting mothers who want to breastfeed their babies.

Free Wi-Fi in Public Spaces

Wheelchair Accessibility & Availability

The GRCC has wheelchair-accessible entrances at the following locations:

3rd & Marshall GRCC Parking Deck Entrance (GRCC 2nd Floor)
5th & Marshall Parking Deck Entrance (GRCC 2nd Floor)
3rd & Marshall - Exhibit Hall Pavilion
4th Street/Cyber Cafe - Exhibit Hall Pavilion
5th & Marshall - Exhibit Hall Pavilion
5th Street Exhibit Hall Entrances - Exhibit Hall Pavilion
5th & Marshall - Ballroom Pavilion
5th Street - Ballroom Pavilion

Open entrances may vary depending on event location and activity within the facility.

The GRCC has elevators at the following locations in the facility:

Exhibit Hall Pavilion: 3rd & Marshall/Meeting Room E10 (1st Floor) & Meeting Room E20/Administrative Offices (2nd Floor)
Exhibit Hall Pavilion: Cyber Cafe/Registration Lobby (1st Floor) & Food Court/Meeting Room E21 (2nd Floor)
Exhibit Hall Pavilion: Exhibit Hall C (1st Floor) & Meeting Room E24 (2nd Floor)
Ballroom Pavilion: Meeting Room B15c (1st Floor) & Ballroom C (2nd Floor)
Ballroom Pavilion: Meeting Room B15a (1st Floor) & Ballroom A (2nd Floor)

Wheelchairs also are available on a first-come, first-served basis; they may not be taken out of the building. Visitors will be asked to leave an ID at the security desk while using the wheelchair. Please inquire at the main entrance at the corner of Third Street and Marshall Street or ask a staff member upon arrival.

Snacks and Beverages